Delivery

At Lensology, we’re dedicated to delivering fast and reliable shipping for all our customers. Below, you’ll find an overview of our available shipping options and estimated delivery times for online orders.

UK Delivery Options

All UK orders are delivered by Royal Mail with a range of methods and insurance listed below:

Delivery Method Cost
Tracked 48 Royal Mail (Insured to £150) £4.35
Tracked 24 Royal Mail (Insured to £150) £6.95
Royal Mail Special Delivery (Insured to £700) £10.00
Royal Mail Special Delivery (Insured to £1,000) £12.00

International Delivery Options

All import tax and customs fees are covered by Lensology.

Country Courier Est. Delivery Time Cost
Europe DHL Express 1-2 days £20.00
USA DHL Express 2-3 days £25.00
Canada DHL Express 2-3 days £25.00
Australia DHL Express 2-4 days £30.00
Rest of World DHL Express 2-4 days £30.00

For more information on international orders, please visit our International Orders page.

Shipping Policies

Estimated Delivery Times

Delivery times may vary depending on the destination and external factors such as the weather or carrier delays, which are outside our control.

Order Processing

Orders are processed and shipped between 8 am and 5 pm, Monday to Friday. Any orders placed on weekends or holidays will be processed on the next business day.

Delivery Tracking

If your order is shipped with a tracked service, you will receive tracking information after dispatch.

Returned and Undeliverable Packages:

If a package is returned to us due to an incorrect address, refused delivery, or being unclaimed, a reshipment fee will apply to cover the cost of sending it again.

If you have any questions about our Shipping Policy or the status of your order, please contact us at [email protected].